Come join our award-winning team as the Executive Housekeeper/Housekeeping Manager at the Courtyard by Marriott in downtown Lincoln Haymarket! This position is full-time during daytime hours.
Duties and Responsibilities/ Essential Functions
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Develop and implement strategies for achieving department goals
- Manage the day-to-day operations of the Housekeeping Department
- Ensure that guestrooms are clean, restocked and straightened by regularly inspecting guestrooms
- Determine appropriate staffing levels based on occupancy and schedules associates accordingly
- Train associates in proper work procedures, safety, and customer service
- Track the inventory, purchasing and disbursement of linens, cleaning and other supplies
- May supervise the hotel laundry operations
- Coordinate room availability with the Front Office Manager
- Hold regular department meetings/ maintain and communicate department goals
- Recruit and select qualified candidates
- Communicate performance expectations and provide associates with on-going feedback
- Coach and counsel associates to achieve work and personal objectives
- Foster 100% guest satisfaction through standards encouraging genuine hospitality and exceeding guest expectations
- Listen to associates and guests; apologizes with empathy as appropriate and follows through when resolving guest concerns.
Minimum Qualifications
- At least 2 years in a supervisory or management position directly related to the above set of duties
- Able to collaborate effectively with subordinate staff and peer hotel managers
- Ability to communicate effectively in English
- Ability to work a variable work schedule
- Ability to sit or stand for extended periods of time
- Ability to use proper lifting techniques; can lift up to 50 pounds regularly and up to 75 pounds occasionally.
- Ability to use cleaning materials, supplies and equipment (vacuums, buffers, laundry equipment, etc.)
Founded in 1919, privately-held Woodbury Corporation is one of the oldest and most respected hospitality and real estate development companies in the Intermountain West. Headquartered in Salt Lake City, Woodbury Corporation owns and manages hundreds of commercial and residential properties plus several Marriott and Hilton hotel properties.
We have developed a remarkable legacy of “integrity over income” over our more than 100 year history. We maintain a talented team of professionals to serve the accounting, architecture, asset management, consulting, development, hotel management, legal, sales, and leasing needs of our dynamic organization.